Upon receipt of a complaint, CCL shall make an onsite inspection within how many days?

The correct answer is based on California's regulations regarding the timeframe within which the Community Care Licensing (CCL) must respond to a complaint. Specifically, upon receiving a formal complaint about a residential facility, CCL is mandated to conduct an onsite inspection within 10 days. This ensures that concerns regarding the care and safety of residents are addressed in a timely manner, which is critical in maintaining quality oversight of facilities.

A timely investigation helps to ensure the health, safety, and well-being of individuals in care, as well as holding facilities accountable for their practices. While some timeframes may be applicable to other types of regulatory actions or inspections, ten days is the standard set for addressing complaints received by the CCL. This timeframe is in line with the California Code of Regulations, which governs the operations of licensed care facilities and outlines timelines for various licensing actions.